For tenancies signed after 1^st June 2019 as well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Coapt ‘the Agent’)

Holding Deposit: 1 week’s rent
Deposit: 5 weeks’ rent

During the tenancy (payable to the Agent)

Payment of up to £50 if you want to change the tenancy agreement. This could include a change of sharer or or any other amendment which alters the obligations of the agreement.

Payment of reasonably incurred costs for the loss of keys/security devices

During the tenancy (payable to the provider) if permitted and applicable

Utilities – gas, electricity, water
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Coapt is a member of UKALA which is a client money protection scheme, and a member of The Property Ombudsman, which is a redress scheme. You can find out more details on the agent’s website or by contacting the agent directly.