Tenant Fees and Charges

In addition to rent, tenants may be required to pay the following charges permitted under the Tenant Fees Act 2019.

Before the Tenancy Begins

(Payable to Norfolk Roots Property Ltd)

Holding Deposit: Equivalent to one week's rent.

Tenancy Deposit: Equivalent to five weeks' rent.

During the Tenancy

For properties in England, interest may be charged on any rent paid late. This will be charged at a rate not exceeding 3% above the Bank of England Base Rate, in accordance with current legislation.

Tenant Responsibilities

Where applicable, tenants are responsible for:

Gas, electricity, water and sewerage charges.

Telephone and broadband services.

Cable or satellite installation and subscriptions.

Television licence.

Council Tax.

Other Permitted Charges

Additional charges may apply where allowed by the tenancy agreement and relevant legislation. These may include reasonable costs arising from:

Lost keys or security devices.

Tenant-requested changes to the tenancy agreement.

Early termination of the tenancy with the landlord's agreement.

Breaches of the tenancy agreement resulting in costs or losses to the landlord.

Any such charges will be limited to the amounts permitted by law.

Memberships

The Property Ombudsman
Membership No: D10894

Propertymark Client Money Protection Scheme
Membership No: C0138337