Cheltenham features major retail destinations centered around the High Street, Regent Arcade, and the Promenade, alongside major supermarkets including Waitrose, Tesco Superstore, Sainsbury's, Morrisons, Asda, Aldi, and Lidl. Healthcare services are anchored by Cheltenham General Hospital providing acute and emergency care, supported by numerous primary care networks and medical centres. Educational institutions include Dean Close School, Cheltenham College, Cheltenham Ladies' College, Bournside School, and Pate's Grammar School, with higher and further education supported by the University of Gloucestershire and Gloucestershire College.

Features include the historic Regency architecture and Pittville Pump Room, Pittville Park, Sandford Park, the Everyman Theatre, The Wilson Art Gallery and Museum, Imperial Gardens, and Cheltenham Racecourse (home of the Cheltenham Festival).

Rail services run via Cheltenham Spa railway station, with road access via the A40, A435, A417, and M5 motorway.<source-footnote ng-version="0.0.0-PLACEHOLDER" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box #ffffff; border: 0px #1f1f1f; inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: inline; fill: #000000; filter: none; flex: 0 1 auto; flex-direction: row; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: #1f1f1f none 2.72727px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rule: 2.72727px #1f1f1f; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; margin-top: 0px !important; line-height: 1.15 !important;"></source-footnote><sources-carousel-inline ng-version="0.0.0-PLACEHOLDER" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); border: 0px #1f1f1f; inset: auto; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: inline; fill: #000000; filter: none; flex: 0 1 auto; flex-direction: row; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: #1f1f1f none 2.72727px; overlay: none; padding: 0px; page: auto; perspective: none; position: static; quotes: auto; r: 0px; resize: none; rotate: none; rule: 2.72727px #1f1f1f; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; margin-top: 0px !important; line-height: 1.15 !important;"> <source-inline-chip class="ng-star-inserted" style="animation: auto ease 0s 1 normal none running none; appearance: none; background: none 0% 0% / auto repeat scroll padding-box border-box rgba(0, 0, 0, 0); border: 0px #1f1f1f; inset: 0px; clear: none; clip: auto; columns: auto; contain: none; container: none; content: normal; cursor: auto; cx: 0px; cy: 0px; d: none; direction: ltr; display: inline; fill: #000000; filter: none; flex: 0 1 auto; flex-direction: row; float: none; gap: normal; hyphens: manual; interactivity: auto; isolation: auto; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; marker: none; mask: none; offset: normal; opacity: 1; order: 0; outline: #1f1f1f none 2.72727px; overlay: none; padding: 0px; page: auto; perspective: none; position: relative; quotes: auto; r: 0px; resize: none; rotate: none; rule: 2.72727px #1f1f1f; rx: auto; ry: auto; scale: none; speak: normal; stroke: none; transform: none; transition: all; translate: none; visibility: visible; x: 0px; y: 0px; zoom: 1; margin-top: 0px !important; line-height: 1.15 !important;"></source-inline-chip></sources-carousel-inline>